PRIVACY POLICY
Last updated May 22, 2025
This Privacy Notice for FIG Coaching & Advisory Inc ("we," "us," or "our") describes how we collect, use, and protect your personal information when you use our website at http://www.samanthafackler.com and our services.
Questions or concerns? Contact us at hi@samanthafackler.com.
WHAT INFORMATION WE COLLECT
Information You Provide to Us
We collect personal information that you voluntarily provide when you:
Fill out contact forms on our website
Apply for private mentorship through our HoneyBook link
Schedule consultations or book speaking engagements
Sign up for resources through our Flodesk forms
Join our Circle community
The personal information we collect includes:
Name
Email address
Information about your inquiry or interest in our services
Any additional details you choose to provide in forms
Information Automatically Collected
When you visit our website, we automatically collect basic technical information including:
IP address
Browser type and version
Device information
Pages visited and time spent on our site
Referring website
We also use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. This information helps us improve our website and services.
HOW WE USE YOUR INFORMATION
We use your personal information to:
Respond to your inquiries and provide requested services
Process applications for mentorship programs
Schedule consultations and speaking engagements
Send educational resources and newsletters (if you've signed up)
Manage access to our Circle community
Improve our website and services
Comply with legal obligations
HOW WE SHARE YOUR INFORMATION
Third-Party Service Providers
We use trusted third-party platforms to deliver our services:
HoneyBook - For booking, contracts, and payments
Flodesk - For email marketing and resource delivery
Circle - For community management
Google Analytics - For website analytics and understanding visitor behavior
These providers may have access to your information only to perform services on our behalf and are contractually obligated to protect your data.
You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout
Other Disclosures
We may share your information:
If required by law or legal process
To protect our rights or safety
In connection with a business transfer or sale
We do not sell, rent, or share your personal information with other companies for their marketing purposes.
DATA RETENTION
We keep your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your information, we will delete it within a reasonable timeframe unless we're required to retain it by law.
DATA SECURITY
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
COOKIES AND TRACKING
We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us:
Remember your preferences
Understand how you use our website
Analyze website traffic through Google Analytics
You can control cookies through your browser settings, but disabling them may affect website functionality.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Object to processing of your information
For EU Residents
If you're located in the European Union, you have additional rights under GDPR, including data portability and the right to lodge a complaint with your local data protection authority.
Opting Out
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in emails or contacting us directly.
INTERNATIONAL DATA TRANSFERS
Our third-party service providers may store and process your data in the United States or other countries. By using our services, you consent to this transfer.
CHILDREN'S PRIVACY
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services or provide any personal information. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
THIRD-PARTY LINKS AND SERVICES
Our website contains links to third-party services (HoneyBook, Flodesk, Circle) that are not owned or controlled by us. This Privacy Notice does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.
COMMUNITY PARTICIPATION
When participating in our Circle community, any information you choose to share in public spaces is at your discretion and is visible to other community members.
UPDATES TO THIS POLICY
We may update this Privacy Notice periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.
CONTACT US
If you have questions about this Privacy Notice or want to exercise your privacy rights, contact us at support@samanthafackler.com.
TERMS OF SERVICE
Effective Date: May 22, 2025
These Terms of Service ("Terms") govern your use of the coaching and advisory services provided by FIG Coaching & Advisory Inc ("we," "us," or "our"). By engaging our services, you agree to these Terms. If you do not agree with these Terms, please do not use our services.
SERVICES
We offer coaching and advisory services including one-on-one coaching, group programs, digital resources, community access, and speaking engagements. We will make reasonable efforts to deliver services in a professional manner consistent with any specific service agreements.
THIRD-PARTY PLATFORMS
Our services utilize various third-party platforms for booking, payments, communications, and community management. By using our services, you agree to comply with these platforms' terms and policies. We are not responsible for third-party platform actions or policies.
COMMUNITY ACCESS
Our community is exclusively for female-identifying individuals. By joining, you confirm you meet this requirement and agree to:
Treat all members with respect
Not share confidential coaching content outside the community
Follow all community guidelines we establish
Not promote competing services without permission
We reserve the right to remove any member at our sole discretion.
FEES AND PAYMENT
Fees are outlined in your engagement agreement. Payment terms, cancellation policies, and refund terms are governed by your specific engagement agreement, not these general Terms.
We reserve the right to modify prices, fees, and offerings at any time. Changes apply to future bookings only.
CANCELLATION AND REFUNDS
All cancellation and refund policies are subject to your specific engagement agreement. Generally:
Individual Sessions: Cancellation terms are specified in your enrollment agreement
Programs and Courses: Cancellation terms are specified in your enrollment agreement
Community Membership: May be cancelled at any time through your Circle account settings
Refund Policy:
No refunds are provided for completed services
Community members retain access through their current billing period with no refunds for unused time
We reserve the right to cancel services or terminate access at our discretion
INTELLECTUAL PROPERTY
All content, materials, methodologies, frameworks, and intellectual property related to our services are exclusively owned by us and protected by copyright and other intellectual property laws.
You are prohibited from:
Reproducing, copying, or distributing our content
Creating derivative works based on our materials
Using our methodologies or frameworks commercially
Recording or sharing our proprietary content without written permission
Reverse engineering our programs or systems
Any violation of our intellectual property rights will result in immediate termination of services and potential legal action.
CONFIDENTIALITY
We maintain confidentiality of client information except as required by law. You agree not to disclose confidential information from coaching sessions without our written consent.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW:
Services are provided "as-is" without warranties
We disclaim all liability for damages arising from use of our services
Our total liability shall not exceed fees paid for the specific service
You assume all risks associated with our services
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
PROFESSIONAL ADVICE DISCLAIMER
Our coaching and advisory services are for informational, educational, and motivational purposes only. Our services do not constitute professional business, legal, financial, tax, medical, or career advice. You should not rely solely on our coaching for making business or personal decisions. We strongly recommend that you seek independent professional advice from qualified professionals for specific business, legal, or financial matters.
USER CONTENT AND TESTIMONIALS
You may provide feedback, testimonials, success stories, or other content about our services ("User Content"). By providing User Content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for marketing and promotional purposes. You represent that any User Content you provide is truthful and accurate.
We may use your name, likeness, and testimonial in our marketing materials unless you specifically request otherwise in writing.
ASSIGNMENT AND TRANSFER
You may not transfer or assign your rights under these Terms without our written consent. We may freely assign or transfer our rights and obligations under these Terms without restriction.
NOTIFICATION AND CHANGES
We may provide notifications via email to your address on file or through posting on our website. We may update these Terms at any time by posting the revised version with a new effective date. Material changes will be communicated via email when possible. Your continued use of our services after changes constitutes acceptance of the updated Terms.
GENERAL TERMS
Governing Law: California law governs these Terms. Disputes shall be resolved through binding arbitration in California.
Severability: If any provision is found unenforceable, the remaining provisions remain valid and enforceable.
No Waiver: Our failure to enforce any provision doesn't constitute a waiver of our rights.
Entire Agreement: These Terms, together with your engagement agreement, constitute the complete agreement between us.
CALIFORNIA RESIDENTS
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
CONTACT
Questions? Contact us at support@samanthafackler.com.
Last Updated: May 22, 2025